Terms & Conditions

 

Welcome to Botanic Skincare ZA

By accessing or using our website, you agree to comply with these Terms & Conditions. Please read them carefully before making a purchase.

1. General

Botanic Skincare ZA (“we,” “us,” “our”) provides curated skincare and grooming products. By placing an order through our website, you confirm that you are at least 18 years old and legally able to enter into binding agreements.

2. Product Information

We make every effort to ensure that product descriptions, images, and pricing are accurate. However, we cannot guarantee that all information is complete or error-free.

All products are sourced from trusted global suppliers, including brands like Method Men, and are authentic.

3. Orders & Payment

  • Orders are confirmed once payment is successfully processed.
  • We accept major credit/debit cards, EFT, and supported South African payment methods.
  • Prices are in ZAR (South African Rand) and may change without notice.

4. Shipping & Delivery

  • Standard delivery takes 7-15 business days within South Africa.
  • Tracking information will be provided once your order is shipped.
  • We are not liable for delays caused by shipping carriers.

5. Returns & Exchanges

  • Products can be returned within 7 days of delivery if unopened and unused.
  • Damaged or incorrect products will be replaced or refunded upon proof of issue.
  • Custom or sale items may not be eligible for return (clearly indicated on product page).

6. Limitation of Liability

To the fullest extent permitted by law, Botanic Skincare ZA is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

7. Intellectual Property

All content on this website — including text, images, logos, and branding — is the property of Botanic Skincare ZA or our suppliers. Do not copy or use without permission.

8. Privacy

Your personal data is handled according to our Privacy Policy. By using our website, you consent to data collection and use for processing orders and marketing purposes.

9. Changes to Terms

We may update these Terms & Conditions from time to time. Please review them regularly. Continued use of our website constitutes acceptance of changes.

10. Contact Us

For questions about these terms or your order, email us at: botanicskincareza@gmail.com